Return Policy
Our Customer-First Promise
At AQ Fabrics, your satisfaction is our top priority. We stand behind every purchase with our comprehensive return policy:
- 100% hassle-free returns on all fabric purchases
- No questions asked - whether your fabric is cut, stitched, or completely unused
- Your satisfaction matters most - we listen to every concern and honor your feedback
Return Window
You have 14 full days from the date of delivery to request a return. We count from when your order reaches your doorstep, giving you plenty of time to examine your fabrics.
Full Refund Guarantee
- Complete refund transferred directly to your bank account
- Zero deductions - you get back exactly what you paid
- No processing fees or hidden charges ever
Simple Return Process
Getting your return started is effortless:
- Contact us within 14 days via WhatsApp or email with your order number
- Share your concern - our friendly team will listen and understand your needs
- Follow our guidance - we'll walk you through each step personally
- Receive your refund - processed quickly once we receive your return
Free Return Shipping
We cover all return shipping costs across Pakistan. Simply pack your items and we'll handle the logistics - no extra expense for you.
Coverage Area
Our return service is available for all domestic orders within Pakistan.
Quality Guarantee
Received the wrong fabric or found a defect? We'll make it right immediately:
- Instant replacement for wrong or damaged items
- Priority processing for quality-related returns
- Full refund option if replacement isn't suitable
The AQ Fabrics Difference
We don't just sell premium fabrics - we build lasting relationships. When you shop with AQ Fabrics, you're not just a customer; you're family.
Shop with complete confidence knowing that your voice will always be heard first, and your satisfaction is guaranteed.
Questions about returns? Contact us on WhatsApp or email - we're here to help!
