Shipping Policy

Your Fabrics, Our Promise

We know the expectation – that flutter of excitement when you've found the perfect fabric and can't wait to hold it in your hands. At AQ Fabrics, we share that excitement, and we've designed our entire delivery process around getting your beautiful fabrics to you safely, quickly, and with complete peace of mind.

Where We Deliver

Nationwide Coverage Across Pakistan

  • From Hyderabad to serene northern valleys – we reach every corner of Pakistan
  • Rural  – your location never limits your access to premium fabrics
  • urban shipping coming soon – we're working to bring AQ Fabrics to the world

Your Trusted Delivery Partner

Leopard Courier – Our Reliable Family

We've partnered exclusively with Leopard Courier because, like us, they understand that every package carries someone's dreams and creativity. Their nationwide network and proven track record give us confidence that your precious fabrics will reach you safely.

Why Leopard Courier:

  • Established nationwide presence with local expertise
  • Real-time tracking for complete transparency
  • Professional handling that respects the value of your purchase

Delivery Timeline

3-5 Business Days Nationwide

  • Major Cities (Karachi, Lahore, Islamabad, Hyderabad): 2-3 days
  • Secondary Cities: 3-4 days

Shipping Investment

Completely FREE – Always

Yes, you read that right. Every single order ships absolutely free across Pakistan. No minimum order requirements, no hidden fees, no surprises.

Why free shipping matters to us: We believe that distance shouldn't determine your access to quality fabrics. Whether you're ordering one suit or one hundred, shipping is our gift to you.

Order Processing

Swift & Careful Preparation

  • Same-day processing for orders placed before 3:00 PM
  • Next business day for orders placed after 3:00 PM
  • Business days only: Monday through Saturday (excluding public holidays)

Our careful process: Each order is carefully inspected, beautifully packaged, and personally prepared by our team who understand that your fabric is going to become something special.

Stay Connected to Your Order

Complete Transparency, Every Step

The moment your order leaves our hands:

  • Instant SMS confirmation with your unique tracking number
  • Email notification with complete tracking details
  • Real-time tracking through Leopard Courier's system

You'll never wonder "where is my order?" – we keep you informed throughout the journey.

 When Things Don't Go as Planned

Our Unconditional Support Promise

Life happens, and sometimes deliveries face unexpected challenges. When they do, we step up:

Delayed Deliveries:

  • We monitor every order personally
  • If delays occur, we contact you immediately with updates
  • We take full responsibility and work to resolve issues fast

Lost or Damaged Packages:

  • Immediate replacement at no cost to you
  • Full refund option if replacement isn't preferred
  • No blame, no hassle – we handle everything with our courier partner

Delivery Challenges:

  • Wrong address? We'll help correct it and arrange redelivery
  • Missed delivery? Our team coordinates with you for convenient redelivery
  • Address confusion? We personally call to confirm details

Delivery Requirements

What We Need for Perfect Delivery:

  • Complete physical address (we deliver to homes, offices, shops – anywhere you are)
  • Working phone number (for delivery coordination)
  • Clear location details (landmarks help our delivery partners find you easily)

Note: We deliver to physical addresses only – PO Boxes cannot accommodate our careful packaging.

Payment Flexibility

Cash on Delivery (COD):

  • Pay when your fabrics arrive at your door
  • Perfect for first-time customers building trust
  • Available nationwide with no extra charges

Questions about your delivery? We're just a message away. Contact us anytime – because your peace of mind matters to us.